FAQ

We have a Fitness Centre on the 3rd floor that is free of charge.

What is the check in / check out time?

At our Ottawa hotel, check-in time starts at 2:00 pm and check-out time is 11:00 am. We make every effort to accommodate late check-out and early check-in. Please contact us if you require an extended check-out or early check-in.

Where do I park my car and how much will it cost me?

Our parking is $15 plus taxes per night on a first-come, first-served basis. The parking includes full in-and-out privileges. Please check with our staff upon check in for availability. We have 102 parking spots in our underground and outdoor lot. For more information, please see our rates page.

How can I pay for my suite?

At our hotel in Ottawa, we accept Visa, MasterCard, American Express, Interac debit cards, Travellers Cheques and cash. We do not accept personal cheques. If you would like to set up direct billing for your company, please contact us at 613-232-1121 or e-mail us at email@thebusinessinn.com.

Since you are located in downtown Ottawa on Elgin Street, isn't it very loud at night?

The Ottawa hotel is fitted with extremely efficient soundproof windows. There are also many suites in the hotel that face away from Elgin Street or high above street level. The combination of air conditioning/heating and soundproofing means that you will sleep peacefully. We also provide white noise machines on request.

What is your pet policy?

Service animals are permitted, but other animals are not permitted.

Is there a charge for extra persons in the suite?

Rates are based on double occupancy. A charge of $10 plus taxes per person applies to nightly rates for additional adults over two. The maximum occupancy per suite is four adults. For more information see our rates page.

Is there a gym or fitness area in the your Ottawa hotel?

We have a Fitness Centre located on the 3rd floor that is free of charge. Read more about our Fitness Centre here.

I am travelling to Ottawa on business. What business technology does your hotel provide?

Each suite has a small business centre with laser printer and computer, complete with Windows 7 and Microsoft Office Small Business Edition, and wired Internet access. You also have high-speed wireless access to the Internet throughout the Ottawa hotel.

I am travelling to Ottawa with my children. Can your business hotel accommodate this?

We love children. Children 12 years of age and under stay free of charge in their parents’ suite. We recommend our Signature Suites, which have a queen size sofabed.

I am traveling with a small child. Do you have playpens/cribs?

High chairs, as well as playpens which double as a crib, are available on request in our hotel in Ottawa, and our suites are spacious enough for you to set up your own crib.

Is the hotel wheelchair accessible?

Several of our suites are able to accommodate a wheelchair, however none of our suites are formally designated as wheelchair accessible.