A Distinctive Suite Hotel in Ottawa

photo-lobby-serviceWe differentiate ourselves from other suite hotels in Ottawa. How? We pay attention to the valuable feedback of our guests and anticipate their needs.

We were among the first hotels in Ottawa to offer complimentary business cards and direct-dial phone numbers for extended stay guests.

We were the first to offer, on a help yourself basis, unlimited supplies, available in the hallway near your suite.

We were the first to offer unlimited free printing in your suite and colour printing at our front desk and free faxing and e-mailing.

After more than 25 years, we continue to lead in the business of providing a home-away-from-home to our busy guests. And over the years, we’ve gotten very good at doing that. It’s no wonder that, out of all the hotels in Ottawa, we have won the Traveller’s Choice award from Tripadvisor.com many times.  More recently, we have received an award from Hotels.com where we were voted 4.5/5 as guests’ recommended and have also received an award from Booking.com where we were voted 8.8/10 as guests’ choice award.

Simply put, we find ways to treat you better at The Business Inn & Suites. Here are some of the things that make us different from other Ottawa hotels.

Our Mattresses

Our guests rave about our mattresses; many ask where they can buy them. Unfortunately, our custom mattresses are not available in stores.

They are quite something—custom designed pillow-top mattresses that combine continuous and pocketed coil designs. These are, without a doubt, among the most comfortable mattresses in the world, and they can’t be found at any other hotels in Ottawa.

Our beds are layered with soft, breathable linens that are custom made to the specifications of The Business Inn & Suites.

Read more about what makes our suites special by clicking this link.


Every suite in our hotel in Ottawa comes equipped with a television 46″ or larger, with access to a wide array of free channels. We have subscriptions to all the major cable channels (including HBO), as well as access to Rogers on Demand.

All of this content means you’ll always have access to the best available entertainment, while in your suite.

Underground parking at The Business Inn hotel in OttawaSafer Stay

Our main lobby is access controlled, requiring guests to use their swipe key to access our main lobby. And as you would expect, all of our suites are secured with electronic door locks. Getting in requires a special magnetic strip key.

Our underground parking facilities are well-lit and monitored by camera 24/7. We always have staff present at the front desk ready to meet your needs.

A Greener Hotel in Ottawa

To conserve energy, we’ve recently upgraded our light fixtures to power saving LED bulbs.

We recycle! Recycling services are available in all meeting rooms. We celebrate Earth Day annually.

Our entire hotel is all non-smoking, therefore providing a smoke-free environment.

Affordable Pricing

We provide so many services to our guests, people are often surprised that our rates are as low as they are.

Suites begin at low rates and the only extras you will ever be charged for is parking, dry cleaning and long distance calls. We pass on our dry cleaning rates to you without any mark-up.

How We Show Appreciation for Your Business

Our staff take pride in getting to know our regular guests. We treat all of our guests with courtesy and welcome them with a smile; one truly Stays with Friends at The Business Inn & Suites, Ottawa.

We offer a Loyalty and Benefits program to loyal and frequent guests, who reserve directly with us.

We demonstrate our appreciation by continuing to improve. We are constantly looking for new ways to add value and comfort and convenience to your stay. If you have any suggestions, please send us a note. We read each and every comment and act on most.