Frequently Asked Questions

  • Check-in time starts at 4:00 pm and check-out time is 11:00 am. We make every effort to accommodate late check-out and early check-in. Please contact us as soon as possible if you require a late check-out or an early check-in.

  • Our parking is $20. + HST per night on a first-come, first-served basis. The parking includes full in-and-out privileges. Please check with our staff upon check-in for availability. We have over 100 parking spots combined in our underground and outdoor lots. In the unlikely event that we do not have on-site parking available, we will relocate our guests to City Hall parking. There is always secure parking available at City Hall. It is a scenic 4 minute block walk North of Elgin Street and in such circumstances, we not only pay for the parking, we also provide our guests with a $10 credit ($8.85 + $1.15 HST) for the inconvenience.

  • Upon check-in, guests need to provide photo ID and a bank issued credit card for a pre-authorization of $100 for security. For room payment, we accept Visa, MasterCard, American Express, Interac debit cards and cash. We do not accept personal cheques. If you would like to set up direct billing for your company, please contact us at 613-232-1121 or e-mail us at email@thebusinessinn.com.

  • The Business Inn is fitted with extremely efficient soundproof windows. There are also many suites in the hotel that face away from Elgin Street and/or are high above street level. We also provide white noise machines in every suite.

    The combination of air conditioning/heating and soundproofing and white noise machine means that you will sleep peacefully.

  • Rates are based on double occupancy. A charge of $10.00 plus taxes per person applies to nightly rates for additional adults over two (excluding 2 children, 12 years of age or under, staying with a parent). The maximum occupancy per suite is either two or four adults depending on the type of the suite. For more information see our rate policies page.

  • We have a Fitness Centre located on the 2nd floor that is open 24 hours. Read more about our Fitness Centre here.

  • Each suite has a small business center with a laser printer and computer, complete with Windows 7, Microsoft Office, and wired Internet access plus high-speed wireless Internet access.

  • Definitely. Children 12 years of age and under stay free of charge with their parents. We recommend our Signature Suite, which features a queen size sofa bed.

  • High chairs, as well as playpens which double as a crib, are available on request and free of charge.

  • Several of our suites are able to accommodate a wheelchair, however only two of our suites are formally designated as wheelchair accessible with wheelchair accessible showers.